This is easy – you’re an absolutely fantastic company! You are really responsive, you work to a high standard and you are competitively priced.
 
I like the way your quotes are broken down, it makes it easy for landlords to understand and you’re always happy to add on items at the last minute so you’re great for general maintenance between
tenancies.
 

I also find it really helpful that I can normally call Rob about a property and he can give me information on the spot, whereas many contractors ask me to call/email the office or wait until they’ve spoken to someone else, so you’ve all really got a handle on the work you take on.